Terms of service

Welcome to SREKCE.

The terms “we,” “us,” and “our” refer to SREKCE, a business operating from the Hong Kong Special Administrative Region (“HKSAR”). SREKCE operates this online store and website, including all related information, content, features, tools, products, and services, to provide you (“you” or the “Customer”) with a carefully curated shopping experience (collectively, the “Service”).

Our Service is powered by Shopify, which enables us to provide and operate our online store.

These Terms of Service, together with any policies referenced herein (collectively, the “Terms”), set forth your rights and responsibilities when accessing or using our Service.

Please read these Terms of Service carefully. These Terms contain important information regarding your legal rights and obligations, including limitations of liability, disclaimers, and other provisions that may affect your rights.

By accessing, browsing, purchasing from, or otherwise using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you must not access or use our Service.

Section 1 – Access and Account

By agreeing to these Terms, you represent and warrant that you have reached the age of 18 years or older (or the age of legal majority in your jurisdiction of residence, whichever is higher), and that you have provided consent for any minor dependents under your care to use this Service on devices that you own, control, or manage.

To access or use certain features of the Service, including browsing our online store or purchasing products or services, you may be required to provide certain information, including your email address, billing information, payment information, and shipping details.

You represent and warrant that all information you provide to us is accurate, current, complete, and that you have all necessary rights and authorization to provide such information.

You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activities conducted through your account.

You may not transfer, sell, assign, sublicense, or otherwise provide access to your account to any other person or entity without our prior written consent.

Section 2 – Our Products

We make every effort to display our products and services accurately on our online store. However, please understand that the actual appearance, color, and presentation of products may vary depending on your device, screen settings, display configuration, and other technical factors.

We do not guarantee that the appearance, quality, or characteristics of any product or service purchased by you will exactly match the images, descriptions, or representations displayed on our website.

All product descriptions, pricing, availability, and other information are subject to change at any time without prior notice.

We reserve the right, at our sole discretion, to modify, discontinue, or limit the availability of any product or service, including restricting sales to certain individuals, geographic regions, or jurisdictions.

Section 3 – Orders

When you place an order through our online store, you are making an offer to purchase the selected products.

SREKCE reserves the right, at its sole discretion, to accept or refuse any order for any reason, including but not limited to product availability, suspected fraud, pricing errors, or other business considerations.

An order is not considered accepted until it has been confirmed and approved by SREKCE, and payment has been successfully received and processed.

Please carefully review your order information before submitting your purchase. Once an order has been accepted and processed, we may not be able to accommodate cancellation requests.

If we modify, reject, or cancel your order, we will attempt to notify you using the email address, billing address, and/or phone number provided at checkout.

All returns and exchanges are subject to our Refund Policy.

You represent and warrant that all purchases made through our Service are for personal or household use only and are not intended for resale, redistribution, or export.

Section 4 – Prices and Billing Information

All prices, discounts, promotions, and offers are subject to change without notice.

The price charged for a product or service will be the price displayed at the time your order is placed and will be reflected in your order confirmation email.

Unless otherwise stated, product prices do not include applicable taxes, shipping fees, handling charges, customs duties, import fees, or other governmental charges.

Prices displayed on our online store may differ from prices offered through physical retail locations, third-party marketplaces, or other sales channels.

We may offer promotional campaigns from time to time, which may be subject to additional terms and conditions. If there is any conflict between promotional terms and these Terms, the promotional terms shall prevail.

You agree to provide accurate, complete, and current purchase, payment, and account information for all purchases made through our store.

You agree to promptly update your account information, including your email address, payment card details, and expiration dates, to ensure successful order processing and communication.

By submitting payment information, you represent and warrant that:

1. The payment information provided is accurate, valid, and complete;

2. You are authorized to use the payment method provided;

3. Your payment provider will honor all charges incurred;

4. You agree to pay all applicable charges, including product prices, shipping fees, handling fees, taxes, and other applicable costs.

Section 5 – Shipping and Delivery

We are not responsible for delays in shipping or delivery caused by circumstances beyond our reasonable control, including but not limited to shipping carrier delays, customs inspections, customs clearance procedures, weather conditions, or labor disruptions.

All delivery timelines provided are estimates only and are not guaranteed.

Once products are transferred to the shipping carrier, ownership and risk of loss or damage shall transfer to you to the extent permitted by applicable law.

Section 6 – Intellectual Property

All content and materials provided through the Service, including but not limited to trademarks, logos, brand names, text, graphics, images, product descriptions, reviews, videos, audio content, designs, layouts, selections, and arrangements, are owned by SREKCE, its affiliates, licensors, or authorized partners and are protected under applicable intellectual property laws, including the Copyright Ordinance (Cap. 528) and the Trade Marks Ordinance (Cap. 559) of Hong Kong, as well as international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable right to access and use the Service solely for personal, non-commercial purposes.

You may not, without our prior written consent:

- reproduce;

- distribute;

- modify;

- create derivative works;

- publicly display;

- publicly perform;

- republish;

- download;

- store;

- transmit;

- or otherwise exploit

any portion of the Service or its content for commercial or unauthorized purposes.

Nothing in these Terms grants you any license or right to use any trademark, copyright, patent, or other intellectual property rights belonging to SREKCE, Shopify, or any third party, except as expressly permitted herein.

Unauthorized use of the Service or its content may violate applicable intellectual property laws.

All rights not expressly granted under these Terms are reserved by SREKCE.

The SREKCE name, logo, product names, service names, designs, and slogans are trademarks or intellectual property of SREKCE, its affiliates, or licensors.

You may not use any SREKCE trademarks without our prior written authorization.

Shopify’s name, logo, products, services, designs, and slogans are trademarks of Shopify.

All other trademarks appearing through the Service belong to their respective owners.

Section 7 – Optional Tools

We may provide you with access to certain third-party tools, applications, or services as part of the Service. These tools are provided by third parties, and we do not monitor, control, or have any involvement in the operation of such tools.

You acknowledge and agree that we provide access to such third-party tools on an “as is” and “as available” basis, without warranties, representations, or conditions of any kind, and without endorsement or approval.

To the fullest extent permitted by applicable law, SREKCE shall not be responsible or liable for any damages, losses, or issues arising from or relating to your use of optional third-party tools.

Your use of any optional tools provided through the Service is entirely at your own risk and discretion. You should ensure that you understand and agree to the terms and conditions provided by the relevant third-party providers before using such tools.

We may introduce new features, services, resources, or tools through the Service in the future. Any such additions shall also be considered part of the Service and shall be subject to these Terms of Service. 

Section 8 – Third-Party Links

The Service may contain materials, content, products, or links to websites and online platforms operated by third parties, including embedded third-party features.

We are not responsible for reviewing, evaluating, or verifying the accuracy, completeness, reliability, or availability of third-party materials, websites, products, or services.

If you choose to leave our Service and access any third-party website or service, you do so entirely at your own risk.

We shall not be responsible or liable for any damages, losses, claims, or issues arising from your access to, purchase from, or use of any third-party websites, products, services, resources, or content.

Before engaging in any transaction with a third party, you should carefully review and understand their policies, terms, and practices.

Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.

Section 9 – Relationship with Shopify

SREKCE is powered by Shopify, which enables us to provide our Service and operate our online store.

However, all purchases and sales conducted through our online store are transactions directly between you and SREKCE.

By using our Service, you acknowledge and agree that Shopify is not responsible or liable for any aspect of transactions between you and SREKCE, including but not limited to:

- the purchase, delivery, quality, condition, or performance of products;

- any injuries, damages, losses, or claims arising from products purchased through our store; or

- any disputes between you and SREKCE.

To the maximum extent permitted by applicable law, you expressly release Shopify and its affiliates from any claims, liabilities, damages, or demands arising from or relating to your purchase of products or your interactions with SREKCE.

Section 10 – Privacy Policy

Important Notice under the Personal Data (Privacy) Ordinance (Cap. 486)

SREKCE is committed to protecting your privacy and personal data in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.

Any personal information collected through the Service is handled in accordance with our Privacy Policy. By accessing or using the Service, you acknowledge that you have read and understood our Privacy Policy.

When we collect personal data from you, we will provide you with a Personal Information Collection Statement (“PICS”) setting out:

- the purposes for which your personal data are to be used;

- the classes of persons to whom your personal data may be transferred;

- your rights to request access to and correction of your personal data; and

- the name and contact details of the person to whom such access or correction requests may be made.

Because our Service is hosted on Shopify, Shopify may collect and process certain information relating to your access to and use of the Service to provide, maintain, secure, and improve its platform.

Information submitted through our Service may be transferred to Shopify and other third-party service providers, including entities located outside your country or region of residence, where permitted by applicable law.

For more information regarding how we, Shopify, and our service partners collect, use, and process your personal information, please review our Privacy Policy.

Section 11 – Feedback

If you submit, upload, post, email, transmit, or otherwise provide any ideas, suggestions, reviews, comments, proposals, plans, or other materials (collectively,“Feedback”), you grant SREKCE a perpetual, worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, display, and otherwise utilize such Feedback in any media and for any purpose, including commercial purposes.

This license allows us to use Feedback to operate, improve, develop, promote, market, and enhance the Service, while fulfilling our obligations and exercising our rights under these Terms.

You represent and warrant that:

1. You own or have obtained all necessary rights to provide such Feedback;

2. You have disclosed any compensation, incentives, or benefits received in connection with submitting such Feedback;

3. Your Feedback complies with these Terms.

We are not obligated to:

- keep Feedback confidential;

- provide compensation for Feedback; or

- respond to Feedback.

We reserve the right, but are not obligated, to monitor, edit, remove, or refuse any Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, abusive, obscene, inappropriate, infringing, or otherwise violates these Terms or the rights of any party.

You agree that your Feedback will not:

- infringe any third-party rights, including intellectual property, privacy, publicity, or personal rights;

- contain unlawful, defamatory, abusive, or obscene material;

- include viruses, malware, or other harmful code that may affect the operation of the Service.

You may not use false contact information, impersonate another person, or mislead us or third parties regarding the origin of any Feedback.

You are solely responsible for the accuracy and content of any Feedback you submit.

SREKCE assumes no responsibility or liability for Feedback posted by you or any third party.

Section 12 – Errors, Inaccuracies, and Omissions

Information provided through the Service may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, availability, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions and to update, modify, or cancel orders if any information is inaccurate, at any time and without prior notice, including after an order has been submitted.

Section 13 – Prohibited Uses

You may only access and use the Service for lawful purposes.

You agree not to use the Service, directly or indirectly, for any of the following purposes:

1. Any unlawful, fraudulent, malicious, or unauthorized activity;

2. Violating any applicable international, federal, state, provincial, or local laws, regulations, or ordinances, including the laws of the Hong Kong Special Administrative Region;

3. Infringing upon or violating our intellectual property rights or the intellectual property rights of others;

4. Harassing, abusing, threatening, insulting, defaming, intimidating, or harming our employees, representatives, customers, or any other person;

5. Submitting false, misleading, or inaccurate information;

6. Uploading, transmitting, distributing, or using any material that violates these Terms;

7. Sending unsolicited advertising, promotional materials, spam, chain letters, or similar communications;

8. Impersonating any person, organization, or entity;

9. Engaging in any activity that restricts, disrupts, or interferes with others’ use of the Service or that may harm SREKCE, Shopify, our users, or third parties.

You further agree that you will not:

1. Upload or transmit viruses, malicious code, or any harmful technology that may affect the operation or security of the Service;

2. Copy, reproduce, extract, resell, redistribute, or exploit any part of the Service;

3. Collect, track, or misuse personal information belonging to other users;

4. Conduct phishing, spamming, spoofing, or deceptive activities;

5. Use bots, crawlers, scraping tools, automated systems, AI agents, or other automated methods to access, collect, or interact with the Service without authorization;

6. Circumvent, disable, interfere with, or bypass security measures, access restrictions, authentication systems, robot exclusion protocols, or other protective mechanisms.

If we determine that you have violated these Terms, we reserve the right to suspend, restrict, disable, or terminate your access to the Service or your account without prior notice.

Section 14 – Agents

14.1 Definition

If you use, permit, enable, or cause an agent to access, use, or interact with the Service, this Section (“Agent Terms”) applies.

An “Agent” means any software, service, or automated system capable of taking autonomous or semi-autonomous actions on behalf of, or under the direction of, any individual or entity, including actions performed without direct human supervision.

14.2 Identification Requirements

Agents may not access, use, or interact with the Service unless they clearly identify themselves as agents and comply with the requirements set forth in these Terms.

If we request that an agent stop accessing, using, or interacting with the Service, such agent must immediately cease such activity.

14.3 Restrictions

We may implement technical measures to limit or restrict access to the Service by agents.

14.4 Agent Requirements

Any agent accessing the Service must:

1. Identify itself in all HTTP/HTTPS requests and include the following information in its user-agent string:`Agent/ [Agent Name] `;

2. Not conceal or misrepresent that the interaction originates from an automated system, including by: imitating human behavior; bypassing CAPTCHA systems; avoiding mechanisms designed to distinguish humans from automated systems;

3. Accurately answer questions or prompts designed to determine whether an interaction is performed by a human or an automated system;

4. Not circumvent any measures designed to limit, restrict, modify, or control agent access to the Service.

Section 15 – Termination

We reserve the right, at our sole discretion, to terminate this agreement or suspend or terminate your access to the Service (or any part thereof) at any time without prior notice.

You remain responsible for all amounts owed to us up to and including the effective date of termination.

Upon termination, the following provisions shall survive:

- Intellectual Property;

- Feedback;

- Termination;

- Disclaimers;

- Limitation of Liability;

- Indemnification;

- Severability;

- Waiver;

- Entire Agreement;

- Assignment;

- Governing Law and Jurisdiction;

- Privacy Policy;

- and any other provisions that by their nature should survive termination.

Section 16 – Disclaimers

Important Notice Regarding Your Statutory Rights

Nothing in these Terms of Service shall exclude or limit any of your statutory rights under the laws of Hong Kong, including but not limited to your rights under:

- the Sale of Goods Ordinance (Cap. 26), which implies certain terms into contracts for the sale of goods, including that goods shall be of merchantable quality, fit for their usual purpose, free from defects, and safe and durable as reasonably expected;

- the Supply of Services (Implied Terms) Ordinance (Cap. 457), which implies terms that services shall be carried out with reasonable care and skill and within a reasonable time;

- the Control of Exemption Clauses Ordinance (Cap. 71), which regulates exemption clauses in contracts. Any provision in these Terms which purports to exclude or restrict liability in a manner inconsistent with the Control of Exemption Clauses Ordinance (Cap. 71) shall be void or unenforceable to the extent so inconsistent.

The information provided through the Service is for general informational purposes only.

While we strive to provide accurate and reliable information, we do not warrant that all information is accurate, complete, reliable, or suitable for your specific circumstances.

Your reliance on any information provided through the Service is entirely at your own risk.

Except as expressly stated by SREKCE, the Service and all products provided through the Service are offered on an “as is” and “as available” basis without warranties or representations of any kind, whether express or implied, subject to and without prejudice to your statutory rights under Hong Kong law.

To the maximum extent permitted by law, SREKCE disclaims all implied warranties, including warranties of:

- merchantability;

- fitness for a particular purpose;

- durability;

- title;

- non-infringement;

- and uninterrupted availability,

provided that such disclaimer does not exclude or limit any implied terms which cannot be excluded or limited under the Sale of Goods Ordinance (Cap. 26), the Supply of Services (Implied Terms) Ordinance (Cap. 457), or any other applicable Hong Kong legislation.

We do not guarantee that your use of the Service will always be uninterrupted, timely, secure, or error-free.

Certain jurisdictions do not allow limitations or exclusions of certain warranties. In such jurisdictions, some of the above limitations may not apply.

Section 17 – Limitation of Liability

Important Notice Regarding Your Statutory Rights

Nothing in these Terms shall exclude or limit our liability for:

- death or personal injury caused by our negligence;

- fraud or fraudulent misrepresentation;

- any liability which cannot be excluded or limited under applicable law, including the Control of Exemption Clauses Ordinance (Cap. 71） of Hong Kong.

To the maximum extent permitted by applicable law and subject to the above exceptions, SREKCE, its affiliates, partners, directors, officers, employees, agents, contractors, licensors, service providers, and Shopify and its affiliates shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages.

This includes, without limitation:

- loss of profits;

- loss of revenue;

- loss of savings;

- loss of data;

- replacement costs;

- or any similar damages.

Such limitations apply regardless of whether the claim is based on contract, tort (including negligence), strict liability, or any other legal theory, and whether or not we have been advised of the possibility of such damages.

For consumers in Hong Kong, any limitation or exclusion of liability shall be subject to the reasonableness requirement under the Control of Exemption Clauses Ordinance (Cap. 71) and shall not apply to the extent that it is unreasonable or inconsistent with the Ordinance.

Section 18 – Indemnification

You agree to indemnify, defend, and hold harmless SREKCE, Shopify, their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any claims, damages, liabilities, losses, expenses, or costs, including reasonable attorneys’ fees, arising from or relating to:

1. Your violation of these Terms or any documents incorporated herein;

2. Your violation of any applicable law or third-party rights; or

3. Your access to or use of the Service.

We will notify you of any claim subject to indemnification obligations. Failure to provide timely notice will not relieve you of your obligations unless you are materially prejudiced as a result.

We reserve the right to control the defense and settlement of any claim at your expense, including selecting legal counsel. We will not settle any claim requiring you to assume non-monetary obligations without your consent, which shall not be unreasonably withheld.

You agree to cooperate fully in defending any indemnifiable claim, including providing relevant documents and information.

Section 19 – Severability

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, such provision shall nevertheless be enforced to the maximum extent permitted by applicable law.

Any unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.

Section 20 – Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.

These Terms of Service, together with our Privacy Policy and any other policies or operating rules posted on our website or relating to the Service, constitute the entire agreement and understanding between you and SREKCE regarding your use of the Service.

These Terms supersede all prior or contemporaneous agreements, communications, representations, and proposals, whether oral or written, between you and SREKCE, including any prior versions of these Terms.

Any ambiguity in the interpretation of these Terms shall not be construed against the party responsible for drafting them.

Section 21 – Assignment

You may not assign, transfer, delegate, or otherwise dispose of these Terms or any rights or obligations under these Terms without our prior written consent.

Any attempted assignment or transfer in violation of this provision shall be null and void.

SREKCE may assign, transfer, or delegate these Terms and any of our rights or obligations without your consent or prior notice, including in connection with a merger, acquisition, restructuring, financing, sale of assets, or other business transaction.

Section 22 – Governing Law and Jurisdiction

These Terms of Service and any separate agreements through which we provide the Service shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region, without regard to conflict of law principles.

You and SREKCE agree to submit to the exclusive jurisdiction and venue of the courts of the Hong Kong Special Administrative Region. You consent to the personal jurisdiction of such courts and waive any objection to venue or inconvenient forum.

Section 23 – Headings

The headings used throughout these Terms are provided for convenience only and shall not limit, modify, or otherwise affect the interpretation or meaning of any provision.

Section 24 – Changes to These Terms of Service

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, replace, or amend any part of these Terms by posting changes on our website.

You are responsible for reviewing our website periodically to remain informed of any updates.

Where required by applicable law, we will provide notice of material changes to these Terms, and such changes will become effective on the date specified in the notice.

Your continued access to or use of the Service after any changes are posted constitutes your acceptance of the revised Terms.

Section 25 – Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at:

Email: hello@srekce.com